Last Updated: August 31, 2026
Thank you for shopping with Sperry Shops. We aim to process and deliver your orders as efficiently as possible.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotions, holidays, or unforeseen circumstances, processing times may be longer than usual.
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
2. Shipping Within the United States
We currently ship to addresses within the United States.
Estimated delivery times are generally:
Standard Shipping: 5–10 business days
Please note that these are estimates rather than guaranteed delivery dates.
Actual delivery times may vary depending on:
- Destination
- Carrier delays
- Weather
- Holidays
- Peak shopping periods
- Incorrect or incomplete shipping information
- Other circumstances outside our reasonable control
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Promotional free-shipping offers may be subject to minimum order requirements or other restrictions.
4. Tracking Information
When tracking information is available, it will be provided by email after your order has shipped.
Please allow some time for tracking information to become active after the package has been handed over to the carrier.
If tracking information shows that your package has been delivered but you cannot locate it, please:
- Check around your delivery location.
- Check with household members, neighbors, or building management where applicable.
- Contact the shipping carrier.
- Contact us if you still need assistance.
5. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice that your shipping address is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to update the address before the order ships.
Once an order has been shipped, we may not be able to change the delivery address.
Additional shipping charges may apply if an order needs to be reshipped due to an incorrect address provided by the customer.
6. Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.
If tracking indicates that a package is delayed, please contact the carrier first using the tracking information provided.
If a package is confirmed lost in transit, please contact us so that we can review the situation and determine the appropriate resolution.
For packages marked as delivered but reported as missing or stolen, we may require additional information or carrier documentation before determining whether a replacement or refund can be provided.
7. Delivery Delays
We are not responsible for delays caused by events beyond our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Carrier disruptions
- Transportation interruptions
- Government actions
- Holidays
- Labor disruptions
- Incorrect delivery information
- Unexpected increases in shipping volume
We will make reasonable efforts to assist customers when shipping problems occur.
8. Order Cancellation Before Shipment
If you need to cancel an order, contact us as soon as possible at:
We will attempt to cancel the order before it is shipped.
Once an order has entered the fulfillment or shipping process, cancellation may no longer be possible. In such cases, the customer may need to follow our Refund Policy.
9. Contact Us
If you have questions about shipping or your order, please contact:
Sperry Shops
1828 Blue Spruce Lane
Baltimore, MD 21212
United States
Email: pwinmvblvr@iubridge.com
Website: sperryshops.com